Privacy Policy

Pocket-Coach is operated by Love Lab Coaching. This Privacy Policy describes how we collect, use, and safeguard information when you use our web app. By using Pocket-Coach you agree to the practices described here.

We collect the following information to provide the service:

• Account details such as your name and email address.
• Subscription and billing status (payments are processed by our payment provider; we do not store full card numbers).
• Conversation content you share with Pocket-Coach so we can provide coaching support and maintain your chat history.
• Basic technical data such as device and browser information used to keep the app secure and reliable.

• To provide, personalize, and improve your coaching experience.
• To manage your account, subscription, and free trial.
• To keep the service secure and prevent misuse.
• To communicate with you about your account or important updates.

Your conversations are private to your account. We do not sell your personal data or conversation content. We may use de-identified, aggregated information to improve the quality and safety of the coaching experience.

We use industry-standard safeguards to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data.

You can update your account information in Settings at any time. You may request deletion of your account and associated data by contacting us.

Pocket-Coach is intended for adults. It is not directed to children under 18, and we do not knowingly collect their data.

Questions about this policy? Contact Love Lab Coaching through the support channel listed in your account.